Truth be told, there are many agents that for various reasons do not want to make those unpleasant calls to their clients. We are not like that at all. From the moment we meet, until your home has changed ownership, we set the expectations that we will communicate any changes immediately. Most of the issues that can happen in a transaction can be prevented with just simply communicating within a timely manner with the client. We know where we are at all times with your transaction and the entire team can help you with any questions about your transaction.
We use a state of the art CRM or (Customer Relationship Management) that is built for Weichert Realtors so that we document your profile with every interaction so the team is caught up and updated to be ready to answer any and all questions. This CRM even allows us to track the homes you are viewing (if you are searching for a new home) so that it takes most of the guess work out of the equation. Bottom line is, we are on top of documenting everything so that we are always organized between all parties.
We keep more than just notes on this software but we can also use it on our mobile app. We invest back into our business by assuring we have the best technology available so that we can work more effectively.